Privacy Policy

Your privacy matters to us at lorvanthurexo

Last Updated: January 15, 2025
Effective Date: January 1, 2025

1. Information We Collect

At lorvanthurexo, we collect information that helps us provide better company formation services to our clients. This includes personal details you provide during registration, business information required for legal compliance, and technical data that helps us improve our platform.

Personal Information

  • Full name, email address, and phone number
  • Business address and correspondence details
  • Identity verification documents as required by law
  • Payment information and billing details
  • Professional qualifications and business experience

We also collect technical information automatically when you use our services, including IP addresses, browser types, device information, and usage patterns. This helps us understand how our services are being used and identify areas for improvement.

Business Information

  • Company formation details and structure preferences
  • Director and shareholder information
  • Business activity descriptions and industry classifications
  • Registered office and business address requirements
  • Banking and financial service preferences

2. How We Use Your Information

Your information serves several important purposes in our business relationship. We use it to process your company formation requests, comply with legal obligations, communicate important updates, and provide ongoing support services.

  • Processing company formation applications and legal documentation
  • Verifying identity and conducting necessary compliance checks
  • Communicating about your services and providing customer support
  • Meeting regulatory requirements and statutory obligations
  • Improving our services based on user feedback and usage patterns
  • Sending important updates about legal changes affecting your business
  • Providing additional services that may benefit your business operations

We never use your personal information for purposes beyond what's necessary for our business relationship or required by law. Our team receives regular training on data protection practices to ensure your information remains secure and confidential.

3. Information Sharing and Disclosure

We share your information only when necessary to provide our services or comply with legal requirements. This includes sharing with government agencies during the company formation process, trusted service providers who help us deliver our services, and professional advisors when required.

Authorized Sharing

  • Companies House and other regulatory bodies as required by law
  • Banking partners for business account opening services
  • Professional service providers including accountants and legal advisors
  • Payment processors for secure transaction handling
  • Technology service providers who help maintain our platform

All third parties who receive your information are bound by strict confidentiality agreements and data protection requirements. We regularly review these relationships to ensure they meet our high standards for data security and privacy protection.

We will never sell, rent, or trade your personal information to third parties for marketing purposes. Any sharing of information is done solely to facilitate the services you've requested or to meet our legal obligations.

4. Data Security and Protection

We implement comprehensive security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Our security practices include encryption, secure data storage, regular security audits, and employee training on data protection procedures.

  • SSL encryption for all data transmission between your device and our servers
  • Secure data centers with physical access controls and monitoring
  • Regular security assessments and penetration testing
  • Multi-factor authentication for administrative access
  • Automated backup systems with encrypted storage
  • Incident response procedures for potential security breaches
  • Regular updates to security protocols and software systems

Despite our best efforts, no security system is completely foolproof. We continuously monitor and improve our security measures to protect against evolving threats and maintain the highest standards of data protection.

5. Your Rights and Choices

You have several important rights regarding your personal information. These include the right to access your data, correct inaccuracies, request deletion in certain circumstances, and control how your information is used for marketing purposes.

Your Data Rights

  • Right to access and review the personal information we hold about you
  • Right to correct or update inaccurate or incomplete information
  • Right to request deletion of your personal information where legally permissible
  • Right to restrict or object to certain types of data processing
  • Right to data portability for information you've provided to us
  • Right to withdraw consent for marketing communications
  • Right to lodge a complaint with the Information Commissioner's Office

To exercise any of these rights, simply contact us using the information provided below. We'll respond to your request within 30 days and provide clear information about any actions we've taken. Some requests may take longer to process if they involve complex technical requirements or large amounts of data.

6. Data Retention and Deletion

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes. Different types of information have different retention periods based on legal requirements and business needs.

  • Company formation records: Retained for 7 years after service completion
  • Identity verification documents: Retained for 6 years as required by law
  • Communication records: Retained for 3 years for quality assurance
  • Payment information: Retained for 7 years for tax and accounting purposes
  • Marketing consent records: Retained until consent is withdrawn
  • Technical logs and usage data: Retained for 12 months for security purposes

When retention periods expire, we securely delete or anonymize your information using industry-standard practices. In some cases, we may retain anonymized information for statistical analysis and service improvement purposes.

You can request early deletion of your information, though we may need to retain certain records to comply with legal obligations or complete ongoing services. We'll explain any retention requirements when you make a deletion request.

7. International Data Transfers

While we primarily operate within the United Kingdom, some of our service providers may be located in other countries. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your privacy rights.

Transfer Safeguards

  • Data processing agreements with international service providers
  • Standard contractual clauses approved by the European Commission
  • Adequacy decisions recognizing equivalent privacy protections
  • Regular monitoring of international data protection practices

We regularly review our international data transfer practices to ensure they meet current legal requirements and provide adequate protection for your personal information. Any changes to our transfer practices will be communicated through updates to this privacy policy.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site usage, and provide personalized services. You can control cookie settings through your browser preferences, though some features may not work properly if cookies are disabled.

  • Essential cookies: Required for basic website functionality and security
  • Analytics cookies: Help us understand how visitors use our website
  • Preference cookies: Remember your settings and customization choices
  • Marketing cookies: Used to deliver relevant advertising and measure effectiveness

Most browsers allow you to refuse cookies or alert you when cookies are being sent. You can also delete cookies that have already been set. Keep in mind that disabling cookies may affect your ability to use certain features of our website.

9. Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, legal requirements, or business operations. When we make significant changes, we'll notify you through email or prominent notices on our website.

We encourage you to review this privacy policy regularly to stay informed about how we're protecting your information. The "Last Updated" date at the top of this policy indicates when the most recent changes were made.

Continued use of our services after policy changes indicates your acceptance of the updated terms. If you disagree with any changes, you may discontinue using our services or contact us to discuss your concerns.

Privacy Contact Information

Data Protection Officer lorvanthurexo Unit 10, Westleigh Business Park
Winchester Ave, Blaby
Leicester LE8 4EZ
United Kingdom

Phone: +44 800 433 7913
Email: privacy@lorvanthurexo.sbs
General Inquiries: info@lorvanthurexo.sbs